1. Acceptance of Terms

By accessing and using the Simply Sweet Cakes website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Products and Services

2.1 Product Descriptions

We attempt to be as accurate as possible. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free. Since many of our products are handmade, slight variations may occur.

2.2 Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3. Orders and Payment

3.1 Order Acceptance

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional verifications or information before accepting any order.

3.2 Payment Terms

All payments are processed through secure payment gateways. By providing your payment information, you represent that you are authorized to use the payment method and that all information provided is accurate.

3.3 Custom Orders

For custom cake orders, a deposit may be required. Final pricing will be provided after reviewing your specifications. Custom orders may require additional lead time.

4. Delivery and Pickup

4.1 Pickup Orders

Orders placed for pickup must be collected within the specified time frame. We are not responsible for orders not picked up within 24 hours of the scheduled pickup time.

4.2 Delivery Orders

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control.

5. Allergies and Dietary Restrictions

While we take precautions to prevent cross-contamination, our products are prepared in a facility that handles common allergens including nuts, dairy, eggs, wheat, and soy. Please inform us of any allergies or dietary restrictions when placing your order.

6. Cancellations and Refunds

6.1 Cancellation Policy

Orders may be cancelled up to 48 hours before the scheduled pickup or delivery time. Cancellations made within 48 hours may be subject to a cancellation fee.

6.2 Refund Policy

Refunds will be processed within 5-7 business days. We reserve the right to refuse refunds for orders that have been partially or fully consumed.

7. Intellectual Property

All content included on the website, such as text, graphics, logos, images, and software, is the property of Simply Sweet Cakes or its content suppliers and protected by international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Simply Sweet Cakes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@simplysweetcakesoc.com
Phone: (714) 617-4820
Address: 2128 N Tustin Ave, Santa Ana, CA 92705